About SagaOS

Established in 2012, SagaOS Malaysia is an independent, full service web development outsourcing company originally founded by 2 highly experienced entrepreneurs from the UK and Australia who together have a combined commercial experience of over 22 years working within the online industry in both Europe and Australasia. With a small but efficient team of both westerners and local employees, we offer the same levels of service you get in Europe or Australia but at a substantially lower cost.

Set up, to exclusively service overseas customers, we have several existing clients outside of Malaysia in both Europe and the Americas, supplying full outsource solutions including web-design, product development, product launch, ongoing maintenance, infrastructural operational solutions and online marketing.


Where are we based?

Based in downtown Kuala Lumpur, the capital city of Malaysia is arguable one of the best places to base our operations for many reasons and represents a more cost effective alternative to Singapore but yet still offers the solid framework for doing business including:

  • Substantially lower overheads than Europe or Australasia
  • Excellent Infrastructure
  • Good corporate framework
  • Good English skills
  • Educated and diverse population
  • Multicultural society with many Chinese speakers
  • Commonwealth law

Although the bulk of our operations are based here, we do also have some specialized team members working remotely from Europe and Asia. Please note that we also have registered offices in the federal territory of Labuan, Malaysia.

Together we build better

One of the main concerns we find clients have when exploring options with outsourcing is the way in which companies work together and the practical implications this may have on their internal objectives.

When working with an external resource, there are always questions around timescales, ownership and ultimately what is really motivating them to achieve the best results possible.

With our structured and seamless methodology, we take our clients plans and requirements and work our company culture around them, to ensure that we have a long-lasting and fruitful company-client relationship.

With dedicated account managers and depending on the scope of work, a choice of regular scheduled meetings and reports we ensure that all communication and feedback is clear, concise and transparent and meets your company's high expectations.

Our Skills

  • Programming and languages

    HTML, XHTML, HTML5, PHP, CSS, JavaScript, JQuery, CentOS, Ubuntu, ActionScript
  • Databases

    MySQL, Linux, Amazon AWS, CDN's, Cloud Hosting, Load balancing
  • Web tools

    HTTPS, FTP, SMTP, GIT, SOAP API, RESTful API, Advanced Analytics
  • Operating Systems

    Windows, Linux, Android, iOS, Apps development, Grunt task runner
  • Applications

    Adobe Creative, Wordpress, Joomla, Drupal, Internal ticketing systems

Our Teams

  • Senior Management

    Over 22 years experience in the online and operational industry with vast B2B experience
  • Web Development

    Highly experienced team of programmers with wide range of skill sets convering latest technologies
  • Design and UX

    Specialised design team which covers illustration and digital design and user experience
  • Operational Support

    Trained specialists focusing within online payments, fraud and regulatory management
  • Customer Support

    Highly experienced team of customer support agents trained according to our clients needs


  • We have developed a strong business relationship with their design committee that has helped us resolve our budget and timelines issues.
    Josh Brown
  • Their one-to-one client dealing techniques show how dedicated their team of specialists are, when delivering top quality work.
    Derek Johnsson
  • SagaOS channels a very effective marketing strategy that focuses on their client's target market and makes sure they deliver measureable results to their clients.
    Tom Murcutt